March 4, at Beijing Telecom announced June 30 days before the new Office package to mobile Internet traffic charges free the same day, China Mobile related senior in an industry meeting also revealed that this year will be fully lowered mobile data traffic fees and implementation package traffic allowance reminder service.
Obviously, in the 3 g times the coming mobile Internet high tariff has been shaken.GPRS tariff will be lowered
Currently, GPRS Internet traffic tariff has been too high for the user, and press K calculation of billing are opaque, Beijing Telecom catch consumers this point psychology, announced on 5 March to 30 June, the new Office package to mobile Internet traffic charges is free, but traffic is not restricted.
However, this seems to be not Beijing Telecom family of convenience.
In March of a meeting, Vice President of China Mobile, China Mobile Luxiangdong 09 years focus will launch six service initiatives, one of which is the optimal tariff package, will be decided according to customer consumption characteristics of the reduced optimization package design, and continue to optimize the tariff guide service, a comprehensive mobile data traffic fees down.Implementation packages traffic allowance reminder service
Luxiangdong also revealed that China Mobile will implement the package traffic allowance reminder service.
He said that because of the new technology brings new marketing model changes, often making operators on user interest in understanding also insufficient, not completely satisfied with the experience from the customer's perspective as a starting point to go to work, such as data transfer usage fee timely reminder, originally designed without considering the user to use the flow exceeds the set meal times remind needs to actually remind customer requirements in a timely manner in order to control traffic charges this demand, it is very understandable, in understanding the needs, we have developed a programme of active reminder.
In addition, he said that China Mobile will implement spam autonomous shielding, to continue to make great efforts to clean up the spam message.
Offsite will stop payment query
It is reported that China Mobile to launch in 2009 of other service initiatives include:
Will provide a consistent standard across the country, unified process spanned customer service across the country provide offsite queries payment outages and pager and other services.
In addition, China Mobile will implement online xuanhao, can provide users with 24 hour online services at any time to solve customer problems.
About redemption, China Mobile will let the user keeps the House, the whole network can exchange one-stop, all gifts are unified delivery to your door.
Luxiangdong also referred in particular to the service, says TD, the 3 g business one-stop, on a non-for-TD-SCDMA business, not-for-card, not to be registered as "three principle" of service approach, on the same 3 g service implementation and the different standards and 2G consistent service processes.
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